Book Now

Granted Care Questions

Common Questions

Quick answers about membership, insurance, payment, scheduling, and DOT physicals.

Do you accept insurance?

No. Granted Care does not bill or contract with insurance companies for memberships or office visits. This keeps pricing transparent and allows the visit to focus on your care instead of insurance requirements.

Can I use insurance for outside services?

Yes. You may be able to use insurance for services outside of Granted Care, such as laboratory testing, imaging, specialist visits, hospital care, and prescriptions, depending on your plan.

Should I keep my health insurance?

Yes. Direct Primary Care is not a replacement for health insurance. Health insurance is important for emergencies, hospitalizations, surgeries, specialist care, and other high-cost medical needs.

Can I use my HSA or FSA?

Granted Care accepts HSA and FSA debit cards. Whether a membership or visit qualifies depends on your individual plan and current IRS rules, so check with your plan administrator or tax professional before using those funds.

What ages do you see?

Granted Care sees patients 14 years of age and older.

Are payment plans available?

Payment is due at the time services are provided.

Are you available after hours?

The provider is available by phone Monday through Friday from 8:00 AM to 8:00 PM and weekends from 7:00 AM to 11:00 AM. Availability depends on clinical urgency and scheduling.

Do you offer DOT physicals?

Yes. DOT physicals are a dedicated self-pay service at Granted Care. The DOT exam page includes pricing, what to expect, and what to bring.

Is the DOT urinalysis a drug test?

No. The urine test that is part of a DOT physical is not the same as a drug screen. It is used as part of the required medical exam.

Can I book online?

Yes. Appointments can be scheduled through the secure online booking portal.